Usher Animal Hospital opened its doors in midtown Toronto in February 2001 and relocated to Chaplin Cres. April 2011. We were unable to extend our lease beyond another 5 years so we purchased a permanent home. What a job! It took 8 months to complete the interior work and lots of patience. We never knew how much went into this, how many taps, sinks, and drains were needed. Not only were there city building/fire codes to adhere to, there were guidelines set by the veterinary governing association. Who knew so many guidelines had to be met? But in the end, it was all worth it! The hospital has two separate heating, cooling and ventilation systems, one for the examination and waiting areas and one for the surgical treatment areas. We have an extensive exhaust system throughout our clinic that results in complete air exchanges occurring every 10 minutes throughout our entire clinic with the exception of the surgical suite where the air exchange occurs every 8 minutes! (If you think your hydro bill is bad – you should see ours!) This allows us to benefit from a cleaner healthier environment for people and pets. We also have an extensive pipeline of oxygen, carefully hidden from view behind the ceiling, to deliver oxygen to the surgical suite, intensive care area, dentistry area and radiology. Another air system draws excess anesthetic gases away from our employees in these areas. The blueprints of these air systems resembled a ball of string at the mercy of a litter of playful kittens.
Throughout our clinic, we have incorporated surface areas that meet our licensing body’s guidelines. These surfaces are designed to allow disinfecting solutions to easily sanitize floors, kennels, cages, countertops, lower portions of walls, and exam tables. The surfaces are smooth and sometimes slippery to pets, however it is these features, which help, make them impervious to viruses and bacteria.
During the construction stage of our clinic, we had to consider the noise produced by our clientele-barking dogs. In order to keep on good terms with our fellow neighbours, our walls contain additional features to reduce the likelihood of noise transfer.
Our goal is to provide a modern, clean, friendly, warm environment for our pets and their owners. Our reception area allows you to watch the groomer at work or sit in a peaceful, calming and relaxing environment. Our goal was to make the waiting area as non-typical for a veterinary hospital as possible. We like owners to visit throughout the facility, look in a microscope, observe surgery (from the viewing area of course), visit their pets and partner with us in their care. Be aware though, you may get asked to clean a kennel or two!
ACCREDITATION: The licensing body for veterinarians in our province conducts regular on-site inspections of our premises. This process is designed to protect you and your animals. It ensures that our facilities meet specific standards set out by our profession including equipment requirements, proper patient record keeping, safe drug storage, medical reference library and orderly and sanitary premises. Meeting these standards can require significant investments in time and money.